Manage Recovery Functions and Services
Competency code: PUAEMR017A
Duration: 3 days
This program provides a detailed consideration of recovery planning and management. Targeted at individuals with a key management role it addresses strategic approaches to recovery before and after disasters.
The planning aspect deals with a number of key issues, including;
- the broad community and emergency management context in which recovery planning is undertaken.
- planning processes and techniques, including identification and engagement of key stakeholders.
- ongoing update and maintenance of recovery management arrangements through a variety of strategic educational and promotional activities.
The management component explores a variety of key issues for management of recovery once an event occurs, including:
- the political and community context in which recovery will take place.
- a variety of resource issues, including the importance of effective human resource provision and management.
Consideration is also given to further development of recovery policy through lessons learnt in both planning and management experience.
Who should participate?
It is suggested that people involved in the following job roles would benefit from this program:
- Recovery Managers and Agency Liaison Officers
- Team Leaders and Coordinators at centres
- long-term Community Development Workers
- job roles include those dealing with the community and psychosocial, infrastructure, economics and finance, and environmental aspects of recovery management.
Unit descriptor
This unit covers the competency required to manage a range of recovery functions and services such as financial assistance, personal support programs, health services, rebuilding programs and business continuity.
It necessarily involves recovery planning (post emergency) and coordinating service delivery together with the monitoring and review of its effectiveness.
People involved in managing recovery functions may include:
- state/territory and municipal recovery coordinators and their deputies
- liaison officers and managers
- centre and assistance program managers
- representatives from government and non government service providers, welfare agencies, allied professionals and community and business leaders.
Content
- Obtain, analyse and share information on the impact of emergency
- Plan the delivery of recovery functions and services
- Coordinate the delivery of recovery functions and services
- Evaluate the delivery of recovery functions and services
Assessment and certification
Participants will be required to collect a range of evidence to demonstrate competence. These may include workplace documents, third party reports, on-campus simulations and activities, interview and short work-based projects.
Participants will be required to successfully complete all assessment tasks in order to be awarded a Statement of Attainment.
Prerequisite
Nil
Pathways
This unit of competency is included in the Advanced Diploma of Public Safety (Emergency Management) as an elective unit.
This unit may also be included in other qualifications in the Public Safety Training Package and the Training Packages/qualifications of other industries.

